Ombudsman Privacy Notice

Global Compliance has been retained by Standard & Poor’s to receive reports through the S&P Ombudsman Program. Our Ombudsman will receive your issues and concerns and ensure that all channels within the Company to resolve those issues have been effectively utilized. Although not every issue or concern can be resolved to the satisfaction of all parties, the processes to be followed by the Office of the Ombudsman will offer a balanced and independent approach to resolution. You will be asked a series of questions which will help us create a report by focusing on the facts surrounding your issue. From this interview, we will use the information you provide to create an actionable report to be sent promptly to the Standard & Poor’s Ombudsman. Responses to your inquiry will be made promptly.

This Web inquiry form uses “session cookies” to remember information you enter as part of this report. These cookies are removed when the session concludes and are not stored on your computer.

You may remain anonymous. However, please note that it may be difficult to investigate a concern if follow up questions cannot be asked.

Please note that your report will be transferred to the United States, a country which the EU considers does not provide an adequate level of privacy protection for personal information. However, S&P has taken measures to protect your information by entering into the appropriate intra-company data transfer agreements to ensure the confidentiality of your report. S&P will maintain your data in a secure database with access limited to authorized persons.

You should be aware that you have the right not to have your report processed. You also have the right at a later date to access the information that you report and to correct or delete any inaccurate information in your report so long as you do not abuse this right. These rights of access, correction, or deletion are not absolute. Additional information in this regard is available from the Ombudsman Office.