A new tool for servicers to measure themselves against their peers or assess their potential to add new servicing specialties.
Overview
Using metrics from Standard & Poor’s proprietary Servicer Evaluation Analytical Methodology (SEAM®) database, Standard & Poor’s Servicer Evaluation Benchmark ReportTM compares a servicer’s performance against that of a group of comparable, anonymous peers. The findings provide a servicer with independent, quantitative insight into both its strengths and possible deficiencies. A servicer can also use Standard & Poor’s Servicer Evaluation Benchmark Report to assess its potential to enter new lines of business by viewing the performance metrics of an anonymous group of servicers currently operating in those lines of business.
For servicers, Standard & Poor’s Servicer Evaluation Benchmark Report can serve as both a credible competitive differentiator and as a vehicle for examining the quality and efficiency of their own business operations.
For investors and institutions, Standard & Poor’s Servicer Evaluation Benchmark Report offers impartial, third-party perspective on the relative performance of their current servicers, or those under consideration.
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